Olivier Fallou supports project teams in their innovation journeys at GAC Group, a partner of Vianeo. In his work, he observes challenges at two distinct levels: governance and operational project development.
At the governance level, he sees Vianeo as a key asset, particularly thanks to the platform’s ability to facilitate the sharing of information and project work. This clear and structured access to project data strengthens information flow and gives decision-makers a transparent view of progress.
On a more operational level, the challenges take on a different dimension. Developing an innovation project requires strong collective momentum: energising teams, bringing them into the construction of a business model, and sustaining their engagement throughout the process. This work of guiding and motivating teams is central to his role, especially when the projects originate from the field and are carried by operational actors.
The discussion also highlights the growing importance of artificial intelligence in these innovation processes. For Olivier Fallou, AI naturally contributes to information sourcing, but its most significant value appears when integrated into the Vianeo platform. He sees AI as an extension of the support provided to project teams: it can strengthen the link with project owners, help validate evidence, relay questions, and maintain continuous critical thinking as users feed the platform, conduct interviews, or add new insights.
He envisions this interaction as an ongoing “ping-pong” between the project owner and the intelligent agent—active throughout the project’s development. This dynamic does not replace the advisor; rather, it acts alongside them, reinforcing the work done during workshops and reviews.
When asked whether AI poses a threat to his profession, he remains confident. In the short term, he does not consider AI a risk. However, he acknowledges that it is impossible to predict what the landscape will look like in a decade, leaving the question open for future reflection.
